Press the Windows key + R, type regedit in the Run box, and press Enter.You can easily undo unwanted changes if anything goes wrong by restoring the backup. Hence, we strongly recommend backing up your PC’s Windows Registry before you proceed. Note: Making incorrect changes to the Windows Registry or deleting important registry keys can cause some Windows components to stop working. An inactive NCIS also prevents Windows from downloading or installing updates.įollow the steps below to verify the status of your computer’s Network Connectivity Status Indicator (NCSI). Disabling the NCSI on your computer will trigger the “We are unable to connect right now” error in Microsoft Outlook and other Office 365 apps. The Network Connectivity Status Indicator (NCSI) helps Windows determine whether your computer successfully connects to the internet. We would love to help you.Open Outlook again and check if you can sign in or activate Outlook with your Microsoft account.Įnable the Network Connectivity Status Indicator (NCSI) Additionally, if you face any problems while performing the steps mentioned in this article, do let us know in the comment section. So, go ahead and try the solutions given in this snippet. So, these are the 9 best ways to fix Outlook not connecting to the server issue. Before reinstalling, kindly try all the methods above in no specific order and see if any of them fixes the issue. Tap Update Now.Īnother way to resolve the issue of Outlook not connecting to the server is to reinstall Outlook. Click on Update options and the drop-down menu will open up. Now, tap the Office Account option on the left side.Ĥ.Click on the File option on the top-left corner.In this case, it is best to update Outlook. So, an outdated or older Outlook version may be the real culprit. In Windows 7, click Start, type regedit in the Start Search box, and then press Enter. Updating a system fixes many bugs and also adds new features released by the provider. In Windows 10, Windows 8.1, or Windows 8, press the Windows logo key+R to open the Run dialog box, type regedit.exe, and then click OK. It is very essential to keep the software, apps, or operating systems up-to-date. But, if the issue is still there, kindly move on to the next solution given in the further snippet. Now, click on the ellipsis( Three-dot) icon below individual extensions and tap Remove.ĭo this for every extension and see if the problem is fixed. Scroll down and click on Manage Add-ins.Ĥ. Launch Outlook on your Windows 11 device.ģ.However, this can also be the culprit behind the issue you are facing. Outlook allows the users to install various extensions to the platform. So, now open outlook on your device and see if the problem has been fixed now.Īlso Read: How To Remove Fingerprint Recognition Sign-in In Windows 11 Now, you just need to rename the Outlook data file that is causing the problem. Click on the Open file location option on the top. Now, the Account Settings window will open up.ħ. Select Account Settings from the drop-down menu.ĥ. Click on the File option on the top-left corner.Ĥ. I can temporarily fix this issue by restarting my computer and then Outlook will work for 1-2 days before the 'Trying to connect' issue comes back.
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